Life is about a battle between two wolves that often goes on inside people. One is evil. It is angry, envious, jealous, sorrowful, regretful, greedy, arrogant, self-pitying, guilty, resentful, inferior, dishonest, proud, superior, and egotistical. The other is good. This wolf is joyful, peaceful, loving, hopeful, serene, humble, kind, benevolent, empathetic, generous, truthful, compassionate, and faithful.”
“Which wolf wins?” “The one you feed” is the answer.
The point is that we all have a choice about how we react to situations: either in a positive or negative way. The more you practice thinking and behaving positively, the less negativity can affect you and the way you behave.
What Is Self-Regulation?
Self-regulation is the ability to keep disruptive emotions and impulses in check, and to think before acting. It’s one of the five elements of emotional intelligence.
Coming to the story, previously I was working in a Truck sales and service organisation as General Manager, Accounts and Finance.
It was a hot afternoon. A truck owner came to our showroom and issued a Demand Draft for 84 Lakhs towards vehicle advance. Immediately on receiving the DD I found that it is a colour xerox. (Colour Xerox concept was new at that time) I got furious, called the Sales man, and informed him that the DD was fake one, but the sales man was refusing the accept the fact and told me that he is a big owner and will not do like that. I have to control my anger and emotions. Though I know the Truck owner is cheating us, it was a big order and my anger should not affect the business. While the Truck owner was speaking with our Sales and Service Managers about the vehicle, I had directly gone to the bank which issued draft. Though our company has no direct dealing with the Bank I just entered in to Manager’s room and he immediately confirmed that it was a Colour Xerox.
Then I returned to the office and directly gone to the Truck Owner and asked him how he can issue a duplicate DD. He simply laughed and said that the next five days are bank holidays and he wants to save interest for 84 Lakhs, but he wants vehicles urgently and hence issued Fake DD. He then issued the original DD and requested us to present the same after holidays. We refused his request.
Even today I am getting angry about how he cheated us, when recalling the incident, but on that day, I had controlled my emotions for the welfare of our business. It was possible due to constant practice.
